Last updated: 28/05/2026

At The Recovery Chamber, we are committed to protecting your privacy and handling your personal data responsibly.

1. Who we are

The Recovery Chamber provides wellness services including sauna, cold plunge, recovery sessions, and related fitness offerings.

If you have any questions about this policy, you can contact us at:
thecoverychamberwelly@gmail.com

2. What data we collect

We may collect the following information:

• Name

• Email address

• Phone number

• Booking information (sessions, attendance, membership type)

• Payment information (processed securely via third-party providers)

• Health or waiver information (where provided for safety purposes)

3. How we use your data

We use your data to:

• Manage bookings and memberships

• Send booking confirmations and updates

• Provide customer support

• Improve our services

• Send marketing communications (only if you opt in)

4. Legal basis for processing

We process your data under:

• Contract (to provide booked services)

• Consent (marketing communications)

• Legal obligation (accounting and safety records)

5. How we store your data

Your data is stored securely using trusted third-party platforms such as booking and payment systems. We take all reasonable steps to protect it from unauthorised access.

6. Sharing your data

We do not sell your data. We may share it with:

• Booking and payment providers

• Email marketing platforms

• Legal or regulatory bodies if required by law

7. Your rights

You have the right to:

• Access your personal data

• Request correction or deletion of your data

• Withdraw consent for marketing at any time

• Request a copy of the data we hold about you

To exercise any of these rights, contact:
thecoverychamberwelly@gmail.com

8. Cookies

Please see our Cookies Policy for more information about how we use cookies.